Privacy Policy

Privacy Policy for Moon and Mercy Designs

At Moon and Mercy Designs, protecting your privacy is a priority. This policy explains how we collect, use, and protect your personal information. It also describes your rights under laws such as the GDPR and CCPA.

1. Information We Collect

When you engage with our website—by placing an order, subscribing to emails, or filling out forms—we may collect:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Purchase and browsing history

  • Other details to help enhance your experience

2. When We Collect It

We gather your information when you:

  • Place an order

  • Create an account

  • Subscribe to newsletters or updates

  • Fill out forms or interact with our site

3. How We Use It

Your information may be used to:

  • Personalize your experience

  • Improve our website and offerings

  • Process transactions and deliver products

  • Provide customer support

  • Send order updates or marketing emails (with your consent)

4. Protecting Your Data

We implement several safeguards:

  • Secure Socket Layer (SSL) encryption for sensitive data

  • Limited access to personal data by authorized personnel

  • Secure third-party payment gateways

  • Routine security scans and malware protection

5. Cookies and Tracking

We use cookies to:

  • Remember your preferences and cart items

  • Improve website performance

  • Analyze site traffic and user behavior

  • Deliver relevant marketing messages

You can disable cookies through your browser, but some site features may be limited.

6. Sharing Your Data

We do not sell or trade your personal information. We may share it with:

  • Service providers (e.g., hosting, payment processing) under strict confidentiality

  • Authorities if required by law

  • Analytics or marketing platforms using anonymized data only

7. Third-Party Links

We may include third-party links for your convenience. These sites have separate privacy policies and we are not responsible for their content or practices.

8. Google Services

Although we currently do not use Google AdSense, we follow Google’s Advertising Principles and may use such services in the future.
Google Ads Policy

GDPR (General Data Protection Regulation)

If you are located in the European Economic Area (EEA), you have specific rights under the GDPR, including:

  • Access – Request a copy of the personal data we hold about you

  • Correction – Request correction of inaccurate or incomplete data

  • Erasure – Ask us to delete your personal data ("right to be forgotten")

  • Restriction – Request limitation of how your data is processed

  • Objection – Object to certain types of processing (e.g., marketing)

  • Data Portability – Receive your data in a structured, commonly used format

We process your data based on your consent, for contract fulfillment, legal compliance, or legitimate interests. To exercise your GDPR rights, please contact us at support@moonandmercydesigns.com.

CCPA (California Consumer Privacy Act)

If you're a California resident, you have the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of your personal information

  • Opt out of the sale of your personal information (we do not sell PII)

  • Non-discrimination for exercising privacy rights

To submit a CCPA request, email us at support@moonandmercydesigns.com with the subject line: CCPA Request. We may need to verify your identity before processing your request.

9. Do Not Track

We honor “Do Not Track” (DNT) browser settings and do not engage in tracking or cookie placement when DNT is active.

10. Children’s Privacy (COPPA)

We do not knowingly collect personal data from children under 13. If we become aware that we have done so, we will delete it immediately.

11. Fair Information Practices

In the event of a data breach, we will notify affected users via email within 7 business days.

We comply with the Individual Redress Principle, ensuring you have the right to pursue enforcement against data misuse.

12. CAN-SPAM Act Compliance

To comply with the CAN-SPAM Act, we:

  • Do not use misleading subject lines or addresses

  • Identify emails as advertisements when applicable

  • Provide a clear unsubscribe option

  • Include our physical business address

  • Process opt-out/unsubscribe requests promptly

You can unsubscribe at any time via the link in our emails or by contacting info@moonandmercydesigns.com.

13. Policy Updates

We may update this privacy policy occasionally. Changes will be posted on this page, and the update date will be noted below.

Last Updated: July 20, 2025

14. Contact Us

Have questions about this privacy policy or how we handle your data?

📧 moonandmercydesign@gmail.com